Why do we practice Fire Drills? The answer is the same as it would be for anything else. We practice to improve. I remember talking with an old teammate of mine, Bryan, about an amazing between-the-legs shot Andre Agassi made in a tennis match. Top players do the basics over and over until the muscle […]
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As children, most of us went through the experience of fire drills at school. They were often a special treat because it meant we got to be somewhere other than our classroom. If we were lucky, it gave us more time to cram for a test. Because real emergencies are so rare, few people take […]
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There are lots of hidden costs to doing business, but one you may not think about is the cost of having your employees wait. Waiting for slow computers to boot up, waiting on slow business processes, or what I am going to focus on in this week’s blog – waiting in lines. Waiting in lines […]
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