Category: Business

The world seems to be moving more and more towards a place where companies decide that they want to effectively eliminate human interaction.  When was the last time you called a company phone number, and a real person answered the line?   My current default reaction to hearing a robotic or AI generated voice is […]

I’ve learned many valuable lessons from my experiences, whether I was earning my BS at Caltech, my Masters and PhD at UCSD, working in a corporate environment for ten years at Cubic Corporation, or founding my own company, Telaeris. But as I look back, I find that I learned some of my most valuable lessons […]

Having procedures in place for workplace evacuations is part of what employers should do to keep their employees safe in case of emergencies. “Accounting for all employees after an emergency evacuation has been completed” is one of the Department of Labor’s minimum requirements for an emergency action plan (EAP). However, the manner in which an employer should perform ..

Every summer, Telaeris hires a number of interns to work on a variety of real world projects. At the close of the internships, they are asked to write an article that highlights the biggest lessons they learned while working with us. Some of these articles we feature on our Telaeris blog. But even for students […]

Whether you work for a large or small company, every dollar spent on marketing should count. That means utilizing what is readily available and using the right tools to be productive. In 2010, Telaeris started using a marketing automation tool called Infusionsoft. Our goal was simple at the time: turn website visitors into customers. The […]

Not long ago, I had the opportunity to be coached by my friend and Agile development expert, Garrett Borunda. Over the course of a month, he evaluated my management style as CEO of Telaeris. One of his first observations was how much I loved to teach. He asked why I hadn’t leveraged my PhD to […]

Last month Telaeris attended the National Electric Contractors Association’s 2011 Conference in San Diego. Telaeris has exhibited in a number of trade shows in the past, but this was my first. As the designated lead for the show, I was responsible for planning, preparing, and exhibiting our products on the trade show floor. This experience […]

In the spirit of trying to help out new entrepreneurs, we decided to share the many business documents that we use frequently when working with both clients and customers. Some of these documents (like the Employee Handbook) were built for us by people who are professionals in the industry. Others, like the NDA and Consultant […]

There are lots of hidden costs to doing business, but one you may not think about is the cost of having your employees wait. Waiting for slow computers to boot up, waiting on slow business processes, or what I am going to focus on in this week’s blog – waiting in lines. Waiting in lines […]