Category: Business

The world seems to be moving more and more towards a place where companies decide that they want to effectively eliminate human interaction.  When was the last time you called a company phone number, and a real person answered the line?   My current default reaction to hearing a robotic or AI generated voice is […]

My sales team approached me with a great question from a potential client today: Why should I choose your handheld device over a fixed reader in our parking lot for mustering? My answer was, “That is too easy!  Let me list out the top reasons.” After I had quickly come up with a dozen reasons, […]

I’ve learned many valuable lessons from my experiences, whether I was earning my BS at Caltech, my Masters and PhD at UCSD, working in a corporate environment for ten years at Cubic Corporation, or founding my own company, Telaeris. But as I look back, I find that I learned some of my most valuable lessons […]

Having procedures in place for workplace evacuations is part of what employers should do to keep their employees safe in case of emergencies. “Accounting for all employees after an emergency evacuation has been completed” is one of the Department of Labor’s minimum requirements for an emergency action plan (EAP). However, the manner in which an employer should perform ..

Every summer, Telaeris hires a number of interns to work on a variety of real world projects. At the close of the internships, they are asked to write an article that highlights the biggest lessons they learned while working with us. Some of these articles we feature on our Telaeris blog. But even for students [...]

Mark Miller, our biz-dev guy here at Telaeris, recently received some training to improve how he uses LinkedIn for networking. Following my mantra of needing to teach something to really learn it, Mark gave a presentation to the Telaeris staff on how we could all use LinkedIn more effectively. Everyone at the office got so much out [...]

Whether you work for a large or small company, every dollar spent on marketing should count. That means utilizing what is readily available and using the right tools to be productive. In 2010, Telaeris started using a marketing automation tool called Infusionsoft. Our goal was simple at the time: turn website visitors into customers. The formula was [...]

The world of being a Telaeris intern can be both wonderful and terrifying. Wonderful in that you are given the opportunity to gain industry experience and insight, yet terrifying in that you are constantly challenged by projects where you have no idea where to start. It is in these moments of uncertainty and fear that you [...]

Not long ago, I had the opportunity to be coached by my friend and Agile development expert, Garrett Borunda. Over the course of a month, he evaluated my management style as CEO of Telaeris. One of his first observations was how much I loved to teach. He asked why I hadn't leveraged my PhD to [...]