Receiving events may not work with Active directory.
Use domain.exe located in the TroubleShooting directory of the DataConduIT documentation
file structure to determine if this may be the problem. If the NT4Domain is different from the
W2KDomain, then you will need to update the LNL_DIRECTORY.DIR_HOSTNAME to match
the NT4Domain. In case this is Oracle, please use all upper case. A sample SQL query to do this is
below; it assumes the NT4Domain name is “Lenel” from domain.exe and that the directory to be
updated is LNL_DIRECTORYID = 1.
update lnl_directory set dir_hostname = ‘LENEL’ where lnl_directoryid=1
OnGuard ‘Access Denied’ for Software Events
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