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After a few years of operation, some of our users notice that the batteries in our handhelds swell in their plastic cases. This can make them difficult to insert or remove. Unfortunately, this is a known issue with Lithium Ion batteries as can be found in this Google Search. We use LiIon batteries because they have a number of great features, but this is one of the downsides. If this is happening to you, please let us know and we can provide you with a quote for replacement batteries to keep your handhelds running smoothly. If you want more information on how to optimize the life of your battery, please look at our blog entry below.