XPressEntry Android Documentation

1.Welcome #

XPressEntry is a tool used for validating credentials of personnel entering facilities using handheld devices. It provides occupancy counts, entry/exit activity, access control groups, muster activity and reporting to help you monitor and secure your facilities.

1.1.Concept #

The XPressEntry Server Operator can track when and where each person entered, how long they were in specific locations and can update system information and access control rules for controlled areas. A common use case follows: an employee approaches a door equipped with an XPressEntry Handheld Reader and presents their badge to the attendant to be scanned. If authorized, the software will display the name, time stamp and the picture of the entrant on the screen of the handheld. The entry is recorded in the XPressEntry Server, where the occupancy and activity for that zone is updated with the new information.

The XPressEntry System can be used for a wide variety of purposes, including:

  • Entry / Exit Tracking
  • Employee Validation
  • Remote Parking
  • Bus Validation
  • Emergency Mustering
  • Confined Space Management
  • Visitor Management
  • Event Management
  • Ticketing
  • Certificate Tracking
  • Handheld Enrollment

XPressEntry may be used as a completely stand-alone system or may be set up to work in conjunction with any access control system, HR database, Club or Resort POS systems, and other database enabled system.

1.2.Software Installation #

The XPressEntry Desktop Application is designed to work from a single computer system. XPressEntry has a Setup Wizard to guide the user through the installation process. XPressEntry operates on Microsoft Windows (Version 7 or greater) and Windows Server (Version 2008 R2 or better). Upon installation, the user will be prompted for agreement with the terms of the software license, the destination for the application on the computer’s hard drive, and the placement of a shortcut in the Start Menu for XPressEntry.

1.3.Printing Reports #

XPressEntry generates printable reports which are formatted for standard US letter paper (8.5” x 11”). This will require the user to have a printer installed with its proper drivers, or reports may be saved as PDF files.

1.4.Images and Cameras #

XPressEntry has the capability to store photos, which is useful for quickly verifying that an employee’s badge number matches their identity. XPressEntry can collect images in two ways: importing an existing image or capturing a new image using a camera connected to the XPressEntry Server workstation. XPressEntry works with most USB-connected cameras or web cameras supporting WIA (Windows Imaging Automation).

1.5.Badge Printing #

XPressEntry has the capability to print employee badges on most commercial ID card printers. XPressEntry comes with a few stock badge designs. New badge formats may be created, designed, and imported into XPressEntry.

2.Getting Started: Program Setup #

2.1.Register XPressEntry #

Registering your copy of XPressEntry can be done through the About window which can be accessed from the Help menu. Either paste your license key into the provided box or select the button to input the license file.

2.2.Program Functionality Overview #

Announcement Bar

Located at the bottom of the XPressEntry screen is the announcement bar.

  • Total Occupancy/Mustering Status: The left side displays the total zone occupancy or the mustering state.
  • Message: The middle displays when there are unread messages in the inbox.
  • Server Status: The right side displays the service status and where it is running.

Menu Bar

The User Filter text field: Filters users based on personnel name and badge number. Select the button to filter and the button to stop filtering.

Settings
Display of Hidden Images
Mark Evacuation Complete
Print Current Report
Cancel Entire Muster and Leave People Where They Are
Refresh
Reset Filtered Users to Where They Previously Were

3.Main Program Tab Sections #

3.1.Overview #

3.1.1.XPressEntry Tabs #

The XPressEntry application has seven available tabs. These tabs are located across the top left-hand side of the screen. The tabs are:

  • Entry/Exit
  • Muster
  • Events
  • Activity History
  • Messages
  • Add/Edit Info
  • Server Activity

3.1.2.XPressEntry Menu Bar #

There are several important XPressEntry features accessible through the top menu bar, see the sections below:

  • File
  • Tools
  • View
  • Login/ Logout
  • Help

3.2.Entry/Exit #

The Entry/Exit tab view displays the occupancy and entry/exit activity. The Entry/Exit panel is divided into three sections:


 

  1. Zone/Door Tree Viewer
  2. The top-left Zone/Door tree gives the user a quick summary of all the Zones, Doors, and Readers in the system. The numbers in parentheses to the right of the zones display the current occupancy total for that zone.
     
    Selecting a zone/door will display the latest activity for that zone/door in the Occupancy/Activity viewer (top-right). Every employee not shown in this view is assumed to be in the “Outside” zone, aka, not in the facility.

     

  3. Occupancy/Activity Viewer
  4. This frame displays the occupants/activity of the zone that is selected under the Zone/Door tree view. At the top of the Occupancy/Activity frame is a blue bar with the name of the selected zone and the occupancy in parentheses. At the top right of this frame is a drop-down combo box, where you can switch between viewing the occupancy or the activity for the selected zone.

     

  5. Activity Viewer
  6. The bottom-right Activity panel shows the list of activities that have occurred within all zones. To change the date ranges simply select the settings button located in the menu bar.
    The Occupancy/Activity and Activity frames both have a setting button, which enables the user to:

    • Max # of Records shown: Select the maximum number of records to show in the corresponding panel
    • Show activity records no older than: Select the date range (5min – 7 days) to display.
    • Display Images: Choose whether to display images or not.

The top-right Occupancy/Activity viewer and the bottom-right Activity viewer frames can be configured independently from each other.

3.3.Muster #

The Muster* tab view displays all mustering activity and is divided into three sections:

  1. The Scanned viewer (top-left)
  2. The Missing viwer (top-right)
  3. The Muster Activity (bottom)


 
*The Muster tab will be visible only when the mustering check box (Tools→Settings→General→Main XPressEntry Function) has been selected.
 
The button shows the following options:

  • Max # of Records Shown: Amount of records to be shown.
  • Show Images:Displays employee images, if available.
  • Filter Muster by Zone: Will create a muster event for the selected zone(s).
  • Muster on “Enter” In User Filter: Automatically muster a filtered user when selecting “Enter”.
  • Manual Muster Point: Select the muster point if manually mustering personnel from server.

 

  1. Scanned Viewer: The top-left Scanned viewer displays a summary of all personnel who have been scanned and are accounted for in the system.
  2. Missing Viewer: The top-right Missing viewer displays a summary of all personnel who have not been accounted for in the system.
  3. Muster Activity: The bottom section, Muster Activity viewer, displays a list of muster activities that have occurred within the selected time frame. To change the date ranges simply select thebutton located in the menu bar.

The Muster Activity viewer settings button enables the user to:

  • Max # of Records shown: Select the maximum number of records to show in the corresponding panel.
  • Show activity records no older then: Select the date range (5min – 7 days) to display.

3.4.Activity History #

The Activity History tab allows the user to review and filter through entry/exit activity.
 

 

  1. Activity Filters
    The user checks the appropriate checkbox, selects the correct information and clicks the button. The Activity History grid will then display only the activity that meets the filter criteria. If the user desires to have the Activity History tab displays all activity, they must uncheck all checkboxes and click button.
  2.  

  3. Filter Results
    Results of the filtering are shown. The top right combo box labeled Max # Records allows the user to select and change the number of activities displayed.

3.5.Messages #

The Messages tab displays all message communications to and from the handheld Readers. Messages highlighted in blue indicate that the message was sent from the Server to the Reader and those in white are messages from the Readers to the Server.

 

 

Read a Message
To read a message the user selects a message from the list and the full text will appear in the pane below the list of messages. Unread messages will appear in bold text in the list. Bold text messages will change to a normal font after they are clicked. Right-clicking on a message will bring up a menu, where you can mark the message as unacknowledged for future reference or delete it.

 

 

Send a Message
To send a message, the user enters text in the form fields at the bottom of the Messages screen in the Send Message section and selects the button.

3.6.Add/Edit Sub-Tabs #

Once the user selects the Add/Edit Info tab, additional sub-tabs will appear. Users must be logged in as administrators to access these tabs (unless option is changed in Server Settings). The Add/Edit sub-tabs are:

  • Users
  • Zones
  • Readers
  • Time zones
  • Companies
  • Rooms
  • RFID
  • Certificates
  • Groups
  • Doors
  • Roles

All of the sub-tabs have a similar layout and have three sections. The functionality for these sections is the same. The rest of the sections will provide more details for each particular screen.

 

 

  1. Existing Information
  2. The left side of the screen lists items that are currently entered in the XPressEntry system. Select an item to view detail, or use the Filter tool.

  3. Selected Information
  4. Details about a particular item are shown here. For each category, select the appropriate textbox, dropdown list or checkbox to enter/edit details for that item.

  5. Add New / Save
  6. To add a new item to the XPressEntry system, select the ADD NEW button, enter in the user information and select the SAVE button.

3.6.1.Users #

The Users page provides information about each badge in the XPressEntry system. From the Users page, employee’s Company, Permissions, Contact Info and User Defined Field can be edited.

 

  • Name: The entrant’s First, Last & middle initial.
  • Company: The entrant’s company.
  • Add New: Add a new company, see Company screen for more information.
  • Badge #: The entrant’s badge number.
  • Employee ID: The entrant’s employee ID, if applicable.
  • Access Group: Select the entrant’s access group from the drop down list.
  • Email: The entrant’s email address.
  • Phone: The entrant’s telephone number.
  • Role: Select the entrant’s role.
  • Start and End Date: Assigns user to a start and end date of access.
  • Login: The entrant’s login. This entry is only available to users with admin role.
  • Password: The entrant’s password. This entry is only available to users with admin role.
  • Change Password: Change the entrant’s password. This entry is only available to users with admin role.
  • Photo Tab: Add, modify or delete the entrant image.
  • FP Tab: Add, modify or delete the entrant finger print.
  • Certificates: List of certificates completed by the entrant.
  • User Created at Handheld During Muster Event: This checkbox should only be checked in an emergency mustering situation where the entrant had not been previously entered into the XPressEntry system.
  • View History button: For Editing only. This button is located in the badge information section and displays the entrant’s activity history.

3.6.2.Companies #

The Company Sub-tab will allow the user to create/modify company contact information.

 

  • Name: The Company’s name.
  • Address: The Company’s address.
  • Telephone: The Company’s telephone number.
  • Fax: The Company’s fax number.
  • Notes: Additional comments or notes.

3.6.3.Groups #

A Group is a list of users who all have the same access privileges. The Groups Sub-tab will allow the user to create/modify groups, identify zone access and attach required/requested certificates.

To add Users to a Group, select the zones they are allowed to access. Then select a User from the drop-down menu or filter box and click Add.

  • Name: The group name.
  • Zones: The zones the group is allowed to access.
  • Users: The users assigned to the group.
  • Certificates: A list of certificates the group is required /requested to comply with.
  • Remove: Remove a user from the group by selecting the user and clicking button.
  • Add: Add a user to the group by selecting a user from the dropdown list and clicking the button.
  • Filter: Filter the user list, the names will appear in the Add dropdown list.

3.6.4.Zones #

A Zone is a specific area in a secure facility. Zones are necessary for setting up Groups. The Zones Sub-tab will allow the user to create/modify zones within the facility.

  • Name: Name the zone.
  • Description: The description of the current zone.
  • Zone is Outside: The zone is located outside.
  • Zone is a Muster Point: The zone is a Mustering point.
  • Zone is a Hazard Area: The zone is in a Hazard area.
  • Parent Zone: Main zone which consists of other zones.

3.6.5.Rooms #

  • Name: Name of the room.
  • Zone: The Zone that the room is being assigned under.
  • Notes: Notes regarding the Room.

3.6.6.Doors #

The Doors Sub-tab will allow the user to name, define start/end zones and set the Door RFID tag # (if applicable) for each specific door.

  • Door Name: The door’s name.
  • Start Zones: The start zone for that door.
  • End Zone: The end zone for that door.
  • Door RFID Tag #: If applicable, the RFID tag data for the current doorway.
  • External Entry Reader: Reader that is used for Entry.
  • External Exit Reader: Reader that is used for Exit.

3.6.7.Readers #

The Readers Sub-tab will allow the user to create/modify handheld reader information.

  • Name: The handheld reader’s name.
  • Door: The door the reader is controlling enter/exit access.
  • Verification Zone: During a muster event, will muster from the selected zone.
  • Verification Group: During a muster event, will muster from the selected group.
  • Profile: Select the Reader’s profile, created in the settings, Reader Profile.
  • GUID: The Reader’s unique identifier.
  • Clear Credentials from All Readers: When credentials are used for readers, this will force the reader to get a new credential.
  • XPressFreedom Settings:
  • Freedom Name: Name of XPressFreedom Board
    • IP Address: IP Address of XPressFreedom Board
    • TCPIP Port:
    • Success Value:
    • Enable Freedom Debug: Used during setup of XPressFreedom board when the Wiegand format might not be known exactly
    • Relay Sense: Checking off this box will enable Relay Sense
    • Enqueue Requests: Checking off this box enables Enqueue Requests
  • RFID Settings:
    • RFID Reader: The RFID reader associated with the reader
    • Mode: Entry/Exit/Muster/Verification
    • Antenna Port: The port on the RFID reader that the reader represents
    • Trend: Specifies if the RFID reader evaluated locations base on a trend
    • Same Zone Entry: Whether or not the reader will create multiple activities for the same user moving into the same zone twice in a row

3.6.8.RFID #

  • RFID Reader Name: Name used to represent RFID reader
  • Reader Type: Type of RFID Hardware
  • TCPIP Address or COM Port: Hardware IP address or COM port, depending on Connection Mode
  • TCPIP Port: TCPIP Connection mode only
  • Connection Mode: Mode to connect to reader by
  • Tag Collection Interval: Number of milliseconds between collecting tags
  • Only Send Known Badges: Whether or not the system does a user lookup on the tag scan before pushing scan to the front end
  • Collect All Tag Scans: Whether the system collects repeat scans or just the latest scan (Typically used with reader “Trend” processing)
  • Convert Tag Scans to Decimal: Used when converting Hex Scan Data to Decimal
  • Antenna Ports in Use: The Antenna ports used by the reader
  • Disabled/Enabled Button: Connects software to the RFID reader. When set up is finished, enable the reader to begin scanning RFID tags

3.6.9.Roles #

The Roles Sub-tab will allow the user to create/modify roles.

  • Name: Role title
  • Is Admin: Select if the role has administrator privileges
  • Can Add/Edit Records: Select if the role has add/edit record privileges
  • Can Enter/Exit Users on Server: Select if the role has server enter/exit privileges
  • Can Login to Handheld Readers: Select if the role has handheld login privileges
  • Can Login to Client Application: Select if the role has client application login privileges

3.6.10.Time zones #

Time zones can be used to assign time intervals for a group to have access to a certain zone.

  • Name: Name of the Time zone
  • Description: Description of the time zone
  • Intervals: Time intervals
  • Interval Details: Interval details with days and time

3.6.11.Certificates #

The Certificates Sub-tab enables the user to create/modify certificates. Certificates is used for assigning certificates to Groups for employee trainings. This optional tool can be used to ensure that certain groups have completed or hold the required certificates.

  • Time Span: The Default Time Span & Time Span Type together generates the time span of a certificate.
    • Default Time Span: The numerical value.
    • Time Span Type: The time unit.
    • Status Options: A comma separated list of options for a certificate – e.g. Waived, Taken, Deferred might be a status option for a Flu Vaccination entered in Certificates.
  • Groups: A list of groups to comply with the certification.
    • Add: Click to add a group selected from the drop-down box located below the button.
    • Required: Check this box if the certificate is required for the specified group.
    • Remove: Highlight a group then select this button to remove it from the group list.

The Certificates Data 1&2* Sub-tab(s) enables the user to add additional features to certificates. This optional tool ties additional data to certificates which can be selected as a dropdown list from the handhelds– e.g. can tie a manufacture or batch # to a flu vaccination (certificate).
 
*The Certificates Data1&2* Sub-tab(s) will be visible only when Certificates Field 1&2 checkboxes are marked (Tools→Settings→General→ Certificated Field 1&2 has been selected) and the name of the Certificates Fields subtab can be modified by the user.

3.6.12.Server Activity #

The Server Activity tab displays the status of the server and all communications between the connected handheld Readers.

 

 

Located at the bottom of this tab are two buttons:

  • Errors Only: Selecting this box displays only the error activities.
  • Unacknowledged: Selecting this box displays only unacknowledged activities.
  • Acknowledge All: Acknowledges all the activities.
  • Start & End Date: Defines start and end date of Server Activity.
  • Export: Export activity.
  • Filter: Filters the search.
  • Clear: Clears the server activity list.

4.Database Management #

To change the database, go to Tools>Settings>General>Database>Change Database. Click “Browse” to find the new database file and then click “Test Connection” to make sure the new database is properly installed. You will be required to restart XPressEntry after changing the database.

 

5.Tools Menu #

The Tools menu consists of several options:

  • Settings
    • General
    • Server
    • Reader Profiles
    • Data Manager
    • Wiegand Format Data
    • SQL Import/ Export
    • Alert Settings
    • Muster Settings
  • Handheld Status
  • Reports
  • Manual Enter/Exit Users
  • Import Handheld Activity
    • From Text File
    • From Handheld Database File
  • Install Handheld via ActiveSync
  • Check Handheld Database

5.1.Settings #

The Settings option is located under the Tools menu. Simply select the Tools menu, scroll down to the Settings option or press Ctrl+S. If the user is not already logged in as an Administrator, XPressEntry will prompt the user for their Administrator User Name and Password. A Settings window will appear with tab settings for both the Server and the Reader Profile.

5.1.1.General Settings #

  • Logging
    • Log Levels: Critical, Information, Debug, SQL, None
  • Max Log Size: The number of logs kept until they are deleted
  • Max Log Age (days): How many days the logs are kept until they are deleted
  • Main XPressEntry Function: Modes being used that will display on the main window tab. Choices include: Muster, Entry/ Exit, Events
  • Auto Exit User # Hours: Capable of automatically exiting a user after the specified time (hours) entered here. Cannot be left blank, will cause an error.
    • To Disable: Enter ‘0’
    • Do Not Use: If system is being used to determine the number of individuals located within Zone, enter ‘0’ to disable.
  • Auto Exit Without Creating Badge Activity: Having this box checked will exit users without creating a log
  • Require Administrator Login to Add/Edit Info: Enables admin access to only Add/Edit
  • Require User to Login to XPressEntry: Requires login to view or edit XPressEntry
  • Allow Editing of External Data: By default, information is pulled from the access control system
  • Show External Flag in Add/ Edit List: Any data getting pulled from an access control system will be marked as external data.
  • Show deleted Records in Add / Edit List: Displays deleted records.
  • Auto Increment User Badge #’s: Will automatically increment badge numbers when new users are being added.
  • Enforce Employee # Uniqueness: Will give you an alert when an already existing Employee # tries to be used again.
  • Auto Print Enrolled Badge: Once a new badge is added, badge will print automatically.
  • Auto Kill Windows Firewall: Check to disable Windows Firewall.
  • Move Mouse to Prevent Sleep: Changes the Windows setting so the computer doesn’t sleep.
  • Update User Zone on Verification: The handheld that scans the badge will assign that person to the zone that the handheld is assigned to.
  • Allow Reader GUID Switching: The Reader the Handheld mimics.
  • Enable Server Version Cache: Stores server version number.
  • Enable User Watch List: Specifically, for OnGuard. Message that is linked to a specific badge will pop up once the badge is scanned.
  • Trigger Data Manager Activities: Triggers Data Manager activities.
  • Show Facility Code: Display shows facility code under the Add/ Edit info tab of user information.
  • Pagination Size (Zero to Show All): Split scroll view to pages.
  • Certificate Field 1 & 2: Sets the way these sub-tabs are referred to throughout the Server. Enabling the fields will create two additional sub-tabs in the Add/ Exit Info tab.
  • Convert Pictures to Thumbnails: Lower picture quality. Selecting this option will cut down the file size for more storage space.
  • Default Badge Type: Default that is selected will show when creating a new badge – i.e. Contractor, Employee, Visitor
  • Show Badge Types in Add/Edit: Will display Badge Type tab
  • Enable Interpret Raw Badges Thread:
  • Seconds Between Interpret:
  • RFID Download Interval (Seconds): How often the RFID Manager pulls data from the RFID reader
  • RFID Trend Interval Timeout (ms): Wait time until no tags are seen
  • RFID Evaluate Trend Percentage Threshold (0-100): Located near the reader, the minimum percentage of scan requirement for a scan to be considered as a scan for a specific reader
  • RFID Trend Minimum Scan for Threshold: Number of scans required to be evaluated for trend percentage threshold
  • RFID Evaluation Interval (ms): Value of increment as assessment with RFID Scans
  • RFID Smoothing Coefficient (0-1): Helps smooth out the graph so that one large value won’t throw off data
  • RFID # of Null Values to Average Scans: Used for Active tags
  • RFID # Null Values to Trim: Last number of values to trim
  • Minimum Seconds between Activities: Prevents duplicate activities within a certain amount of time.
  • Require Activity from Both Entry and Exit Readers: Need to be scanned from both sides to create an activity
  • Evaluation Mode: Different methods to evaluate the direction the user is going
    • Smooth
    • Center of Mass
    • High Sequence: Highest sequence number is where the user exits

Database

  • Database Type: Specifies the type of database (Options: SQLite, SQL Server)
  • Require Database Password: Enables a database password.
  • Show in Folder: Opens the folder the database is located in.
  • Change Database: Change which database is used for XPressEntry.
  • Shrink Size: Compacts existing data and deletes old data from database.
  • Connection String: Specifies the Open Database Connectivity (ODBC) connection string.

Naming Conventions

This sets how names are referred to throughout the server. The following are available.

  • Users, Doors, Zones and Certificates
  • Certificate Field 1&2
    • (Enabling will create additional sub-tabs in the Add/Edit Info tab)
  • UDF (User Defined Fields)
    • Change will be made on the Misc tab under Add/Edit Info.
  • Alerts
    • Connected to the Alert Settings tab

5.1.2.Server Settings #

Database Name: Names the Database

 

Server Settings

  • Service Type:
    • Local in Application
    • Local Windows Service
    • Remote API Service
  • Port: Specifies the operating system port that the Server will listen on for communications with the handhelds (default 30000). If you specify another port, it is recommended to pick one that is above 2000 and that does not conflict with another program running on your machine.

When using the Windows or Remote API Service, you will also need to fill out the following fields.

  • Service Host Name
  • Service Username
  • Service Password
  • Validate Identity
  • Certificate Identity

User Sync Limit: How many users are synced at one time. Creates batches to query data.
User Fields NOT to Synchronize: Option to list fields that you don’t want to synchronize.
Send Users without Badge Handhelds: Checking this option will send all badge scans, whether the user holds a badge or not.

 

Global Reader Settings

  • Use Credentials for all Readers: Forces all Readers to prompt for a badge number and password from the Reader operator before the Reader can be used.
  • Reset Synchronized Data: Resets synchronized data.

Reader Default Data

  • Default Handheld File Not Set
  • Build Default Data Now: Used for large databases. When handheld connects, it will download the zipped file that had been created previously. This speeds up the syncing process
  • Clear Default Data: Clears default data and handheld connects with database the normal way

Reset

Allows users to access our service outside of XPressEntry

  • Enable
  • HTTP Port:
  • SSL Port
  • Enable Authentication
  • Enable Help/ Service Discovery

When entering/modifying the settings select the button, button.

5.1.3.Reader Profiles Settings #

The XPressEntry Reader Profile tab will allow the user to edit options for the handheld Readers.


 

Below are the following options and their effects:

Selected Profile

  • Selected Profile: A list of all current profiles in the XPressEntry system. Simply select a profile from the list and the page will populate with that specific profile settings.
  • New Profiles: The user is capable of adding new profiles by selecting the NEW button. A New Profile will appear under Selected Profile Name it appropriately, enter in information under the General, Display, Enter/Exit Settings and the Available Functionality fields for the Reader Profile, and click the SAVE button.
  • Delete Profiles: If you want to delete a Reader Profile simply highlight the profile and click on the DELETE button.

General

The general settings section for the handheld readers XPressEntry application is below.

  • Start Up Page: Specifies the mode that the handheld Reader will start in.
  • Setup Password: Located under the Passwords Tab. Enter a setup password. The handheld operator will have to enter this password to enter the settings screen on the handheld.
  • Reader Inactivity Time: Sets the time period in minutes after which the Reader will unbind from the assigned door. An operator must then rescan a door tag in order to assign the Reader to that door again. To disable enter ‘0’.
  • Data Update Freq.: Sets the time period in minutes after which the handheld Reader will query the server to update data. To disable enter ‘0’.
  • Check Wireless Status: Turns on wireless polling, which shows the connection strength that the handheld has with the network. This option will flash a message if the handheld is not connected to the network.
  • Check the Power Status: If checked, and the power level is below critical, then a warning message will appear on the handheld alerting the user to plug in or turn off the Reader. If it gets too low, the program will log the handheld operator out and auto-shutdown. Be aware that if this option is not checked and the battery gets too low, there will be no warning, the server will not receive an operator logout message, and the handheld will just shut down without properly exiting the program. Recommended state is checked.
  • Allow Users to Quit: Enables the operator to quit the XPressEntry handheld program.
  • Allow User to Set Door: If checked the user is forced to set the door the Reader is assigned to. If unchecked, the Reader will be auto-assigned to a door based on the default set for that Reader in the Readers tab under the Add/Edit Info section.
    • Select Door from List: Forces the Reader operator to select the door it is assigned to from a list downloaded from the Server.
    • Scan Door Tags: Forces the Reader operator to scan an RFID tag stationed at a door in order to assign it to that door.

Display

  • Display User Images on Handheld: If checked, will display the images on handheld.
  • Result Display Time (ms): Amount of time the functionality result displays.
  • Use Logo File: Allows the user to specify which logo graphic will be displayed at the top of the XPressEntry Reader software on the handheld.
  • Default Search Field: Sets the Default Search Field to one of the following.
    • Last Name
    • First Name
    • Badge Number
    • Employee Number

Search Employee # Instead of Badge #: Searches employee information by Employee # rather than Badge #


 

Available Functionality

  • Disable Reader Login: Disables the reader’s mandatory application login.
  • Enable Entry/Exit: Enables entry/exit functionality for the handheld.
  • Enable Auto Entry/Exit: Enables auto entry/exit.
  • Enable Verification: Enables verification functionality on the handheld. If selected the program will display a verification settings tab.
  •  

    • Verification Settings
      • Custom Display: Allows users to create custom displays for the Verification mode on the handheld. Select from the three pre-loaded displays: Verification Success, Verification User Not Found, Verification User Not Allowed and select the “Change” or “Clear” button to modify.
  • Enable Muster: Enables Muster functionality on the handheld.
  • Enable Events: Enables Events functionality on the handheld.
  • Enable Activity View: Enables activity functionality on the handheld.
  • Enable Occupancy View: Enables Occupancy functionality on the handheld.
  • Enable Activity Photos: Enables Activity Photos functionality on the handheld.
  • Enable Fingerprint Lookup: Enables Fingerprint Lookup functionality.
  • Enable Visitor Name Entry: Enables Visitor Name Entry functionality.
  • Enable Multiple Occupancy: Enables Multiple Occupancy functionality.
  • Enable Reader Live Stream: Enables Reader Live Stream functionality.
  • Show Search Users: Enables Show Search Users functionality.
  • Lookup with Facility Code: Enables user lookup with facility code.
  • Update Lists on Double Click: Enables user to update lists on double click.
  • Send Activities to Freedom: Enables user to send activities to Freedom from handheld.
  • Add Certificates: Enables the Reader to add certificates for additional security.
  • Verify Certificates: Enables verification of certificates from the handheld.
  • Muster Only: Forces the handheld to only offer muster functionality.
  • Add Certificates Only: Forces handheld to be only in “Add Certificates” Mode.
  • Hide Taskbar: Hides the handheld taskbar when the XPressEntry is running.
  • Allow User Hide Taskbar: Allows the user to hide the taskbar.
  • Use Big Keyboard: Allows a larger onscreen keyboard to be used.
  • Enable Anti-Passback: Disallows entry if a user is already in an area.
  • Use Barcode: Allows the Reader to scan using barcode technology – requires optional hardware to support barcode reading.
  • Smartcard Enabled: Enables smartcard reading functionality.
  • Periodic Handheld Update: When checked, the handheld will poll the server for any updates to the user database.
  • Encrypt HH Database: Encrypts the XPressEntry handheld database for additional security. This can slow down operation of XPressEntry on the handheld.
  • Encrypt W/ Password: Encrypts handheld with password.

5.2.Manual Enter Exit #

The Manual Enter Exit option is located under the Tools menu. Simply select the Tools menu, scroll down to the Manual Enter Exit option. If the user is not already logged in as an Administrator, XPressEntry will prompt the user for their Administrator User Name and Password. Once the user has selected the Manual Enter Exit option an Entry/Exit Users window will appear. This window will offer three tabs Entry Mode, Exit Mode and Muster Mode. The Entry, Exit and Muster Modes have the same page layout.

 


 

Enter/Exit & Muster Mode

The modes will simply prompt the user to manually enter in the employees/contractors Name or badge # or any part of the name/badge #.

  • Process: Processes the employee.
  • Auto: Automatically processes employee.
  • Employee Selection: Lists possible employees.
  • Door: Select the proper manway.
  • Time: Can select the proper time, either current or past.

The user simply selects the appropriate employee/contractor, the doorway and the time. Once all information is correct, simply click the button and the Enter, Exit or Muster activity will be processed.

5.3.Reports #

XPressEntry provides built-in reports to aid in tracking personnel and compiling occupancy times for payroll and safety reasons. The Reports option is located under the Tools menu, Tools→Reports or press Ctrl+R on the keyboard. Once the user has selected the Reports option a Reports Wizard window will appear, allowing the user to select from a variety of reports. The Reports Wizard window is divided into several panels: The Reports viewer (top-left), the Report Preview (top-right), the Date Filters (bottom-left) and the Report Filters (bottom-right).

 

Output Method

The report output method can be changed and/or modified by selecting the Output Method: Built in Viewer in the Reports Wizard’s toolbar.

  • Built in Viewer: Sends the report to the built-in viewer.
  • Direct to Printer: Sends the report directly to printer.
  • Save to File:
    • PDF: Report saved using PDF
    • CSV: Report saved using CSV
    • Excel: Report saved using Excel
    • HTML: Report saved using HTML
  • Open After Save: Opens the report after saving.

5.3.1.Summary of Available Reports #

Here are the reports available from the Reports Wizard:

Report Category:ReportsDescription
User informationTime Spent Inside Zone by UserDisplays the time spent in each selected zone for one or more users. Shows the zone, the entered and exited times, and the total time spent in that zone. The Report Options allow for filtering based on zones, users and date range.
Time Spent Inside Zone by UserDisplays the users id number as a barcode filtered by one or more companies entered in the XPressEntry system. Lists the users, the barcodes and the companies. The Report Options allow for filtering based on users and companies.
Users Barcodes by RoleDisplays the user’s barcodes by one or more roles within the XPressEntry system. Lists the users, barcodes and role. The Report Options allow for filtering based on users, roles and companies.
Users Barcodes by Role LargeDisplays the user’s barcodes by roles within the XPressEntry system. Lists the users, barcodes and roles. The Report Options allow for filtering based on users and companies.
MusterCurrent Muster ActivityDisplays the current muster activity including the scanned and missing employees. Lists the user, badge number, timestamp and Reader.
Past MusterDisplays the past muster activity including the scanned and missing employees. Lists the user, badge number, timestamp and Reader. The Report Options allow for filtering based on past musters.
Current InformationDoor AssignmentsLists every door for the selected zone, showing the name of the door, the zones it connects to (start and end zones), the Reader currently active at that door, the operator assigned, the operator’s company, and the time when the operator logged into that door. The Report Options allow for filtering based on zones.
Occupancy Snapshot by CompanyDisplays a list of users inside selected zones grouped by company. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allow for filtering based on zones and companies.
Occupancy Snapshot by ZoneDisplays a list of users inside selected zones grouped by zone. Includes the users’ badge number, name, current location, and the date/time entered. Occupancy totals are listed after every zone. The Report Options allow for filtering based on zones and companies.
Occupancy Snapshot by UserDisplays a list of users inside selected zones grouped by user. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allow for filtering based on zones and companies.
Door ActivityBadge ActivityDisplays a list of users’ entries/exits through selected doors. The Report Options allow for filtering based on doors, users, companies and date range.
Badge Activity by CompanyDisplays a list of users’ entries/exits, grouped by company, through selected doors. The Report Options allow for filtering based on doors, users, companies and date range.
Badge Activity by UserDisplays a list of users’ entries/exits, grouped by users, through selected doors. The Report Options allow for filtering based on doors, users, companies and date range.
Past Occupancy SnapshotListed by UserDisplays a list of users located within selected zones during a specified date/time. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allows for filtering based on zones, companies and a date/time.
Grouped by ZonesDisplays a list of users, grouped by zone, located within selected zones during a specified date/time. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allows for filtering based on zones, companies and a date/time.
Grouped by CompaniesDisplays a list of users, grouped by company, located within selected zones during a specified date/time. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allows for filtering based on zones, companies and a date/time.
Certificate ActivitiyCertificate Daily ReportDisplays a list of daily certificate activity. Includes employee ID, badge number, name and time stamp. The Report Options allows for filtering based on date range.
New Certificate Daily ReportDisplays a list of new daily certificate activity. Includes the users badge number, name, group, and time stamp. The Report Options allows for filtering based on date range.
VerificationUser VerificationDisplays a list of user verification. Includes the users badge number, name, zone, companies and time stamp. The Report Options allows for filtering based on users, zones, companies and date range.
Company InformationBadge Activity by CompanyDisplays a list of zones users visited, the times entered/exited and total time spent in each. This report groups the users by company. The Report Options allow for filtering based on zones, companies and date range.
MusterCurrent MusterDisplays the current muster activity including the scanned and missing employees. Lists the user, badge number, timestamp and Reader.
Current Muster by CompanyDisplays the current muster activity including the scanned and missing employees, sorted by companies. Lists the user, badge number, timestamp and Reader.
Past MusterDisplays the past muster activity including the scanned and missing employees. Lists the user, badge number, timestamp and Reader. The Report Options allow for filtering based on past musters.
User InformationTime spent Inside Zone by UserDisplays the time spent in each selected zone for one or more users. Shows the zone, the entered and exited times, and the total time spent in that zone. The Report Options allow for filtering based on zones, users and date range.
Exit Activities Without EntriesShows activities where a user exits the system without recording an entry.
Time Spent Inside Zone by User, LocationDisplays the time spent in each selected zone for one or more users sorted by location. Shows the zone, the entered and exited times, and the total time spent in that zone. The Report Options allow for filtering based on zones, users and date range.
Door ActivityBadge Activity by DoorDisplays a list of users’ entries/exits, grouped by company, through selected doors.
Badge Activity by CompanyDisplays a list of users’ entries/exits, grouped by company, through selected doors. The Report Options allow for filtering based on doors, users, companies and date range.
Badge Activity by UserDisplays a list of users’ entries/exits, grouped by users, through selected doors. The Report Options allow for filtering based on doors, users, companies and date range.
Employee Activity by DoorDisplays a list of users’ entries/exits sorted by doors. The Report Options allow for filtering based on doors, users, companies and date range.
Employee Activity by CompanyDisplays a list of users’ entries/exits sorted by companies. The Report Options allow for filtering based on doors, users, companies and date range.
Employee Activity by UserDisplays a list of users’ entries/exits sorted by user name. The Report Options allow for filtering based on doors, users, companies and date range.
Current InformationDoor AssignmentsLists every door for the selected zone, showing the name of the door, the zones it connects to (start and end zones), the Reader currently active at that door, the operator assigned, the operator’s company, and the time when the operator logged into that door. The Report Options allow for filtering based on zones.
Current Occupancy by CompanyDisplays a list of users inside selected zones grouped by company. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allow for filtering based on zones and companies.
Current Occupancy by ZoneDisplays a list of users inside selected zones grouped by zone. Includes the users’ badge number, name, current location, and the date/time entered. Occupancy totals are listed after every zone. The Report Options allow for filtering based on zones and companies.
Current Occupancy by UserDisplays a list of users inside selected zones grouped by user. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allow for filtering based on zones and companies.
Past Occupancy SnapshotPast Snapshot by CompanyDisplays a list of users, grouped by company, located within selected zones during a specified date/time. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allows for filtering based on zones, companies and a date/time.
Past Snapshot by ZoneDisplays a list of users, grouped by zone, located within selected zones during a specified date/time. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allows for filtering based on zones, companies and a date/time.
Past Snapshot by UserDisplays a list of users located within selected zones during a specified date/time. Includes the users’ badge number, name, current location, and the date/time entered. The Report Options allows for filtering based on zones, companies and a date/time.
VerificationUser VerificationDisplays a list of user verification. Includes the users badge number, name, zone, companies and time stamp. The Report Options allows for filtering based on users, zones, companies and date range.
User Verification / Employee #Same as above, with employee number replacing badge number.
User BarcodesUser Barcodes by CompanyDisplays a list of users with the badge numbers shown as a barcode, filtered by companies.
User Barcodes by RoleDisplays a list of users with the badge numbers shown as a barcode, filtered by roles.
User Barcodes with ImagesDisplays a list of users with their images with the badge numbers shown as a barcode.
Company InformationCompany Badge ActivityDisplays a list of zones users visited, the times entered/exited and total time spent in each. This report groups the users by company. The Report Options allow for filtering based on zones
Reader ActivitiesReader ActivitiesDisplays a list of reader activities.
Offline ReadersDisplays a list of readers that are not communicating with the server.

5.4.Import Handheld Activity #

XPressEntry provides a way to manually import handheld reader activity. This is useful if the handheld readers and the XPressEntry server experience connectivity problems.

  1. From the Tools menu bar select the Import Handheld Activity option and select one of the following:
    1. From Text File
    2. From Handheld Database File
  2. Find the location of the handheld reader activity file, highlight and select Open.

6.View #

The View menu consists of three options:

  1. Hide Occupancy: Selecting this option will hide the Occupancy/Activity viewer section on the Enter/Exit page.
  2. Hide Zones/Doors: Selecting this option will hide the Zones/Doors viewer section on the Enter/Exit page.
  3. Show Menu Icons: Selecting this option will display the menu icons.

7.Login #

To log in, select the Login menu option located on the above XPressEntry toolbar. A window will pop up prompting for a User Name and Password.

 

8.Help #

XPressEntry comes with its own built-in Help menu. The User Guide is available in an electronic help file, designed to make it easy to find answers. A PDF version is also available for printing. If more assistance is required in using or troubleshooting XPressEntry, refer to the section Technical Support for information on contacting technical support.

 


 
User Guide

XPressEntry allows users to easily refer to the User Guide through the help menu. Simply go to the Help menu and select Help Contents to open up the XPressEntry help.

 
About

To learn which version of XPressEntry is installed, or the registration status of this copy of XPressEntry, select About from the Help menu. The About dialog will also list the full location of the current database, which is also found at the bottom of the main window.

 

Knowing which version of XPressEntry is installed is useful when contacting technical support.

 
Password or Login Forgotten

Contact support@telaeris.com for assistance with resetting passwords.

9.Android #

9.1.Starting the Handheld #

The XPressEntry Handheld is simple to use and easy to set up through the XPressEntry Server.

 

On the handheld, open the XPressEntry application. XPressEntry Handheld application will open with the Login screen unless this has been disabled in Readers Profile settings, then it will open directly into the normal operating mode.

9.1.1.Login #

The application will prompt the operator to “Present Badge to Login”. A valid badge must be presented in order to put the Reader into normal operating mode. This can be done by scanning the operator’s badge.

9.2.XPressEntry Handheld Modes #

Depending on the options selected in Available Functionality found in the Readers Profile settings, different mode options will be available to the operator. List of Modes:

  • Certificates
  • Entry/Exit
  • Verification
  • Freedom
  • Muster
  • Activity
  • Occupancy
  • Enrollment
  • Events

9.2.1.Entry/Exit Mode #

The Entry Mode allows the Reader operator to record users moving from a door’s start zone to the end zone. The Exit Mode allows the Reader operator to record users moving from a door’s end zone to the start zone. Scanning an employee in under this mode will populate the Entry/Exit tab on the server.

 

There are two main ways to badge users in/out:

  • Scan a Badge: Scan a user’s badge until it beeps, displays the Entry/Exit Authorization message, name and image of the scanned employee.
  • Manually Entry: Manually enter the badge number; see Manual Entry: for more information.

9.2.1.1.Entry/Exit Menu Options #

The Entry/Exit Menu Options is found by selecting Menu on the upper left corner of the screen.

 

For more information on the Entry/Exit Menu Options please see Main Menu, and locate the menu option of interest. The only exception is for, Messages, Set Door, and Lock Mode, which are only available when operating in the Entry/Exit Mode and the descriptions of these screens are found below.

9.2.1.2.Messages #

The Messages screen is currently not available for XPID.

9.2.1.3.Set Door #

The Set Door menu option will display a list of all available doors. This screen allows the operator to change the door the Reader is currently assigned to by simply highlighting the desired door. This activity will change the doorway and the selected door will appear in the title on the main Entry/Exit page.

9.2.1.4.Lock Mode #

Select Lock Mode from the menu options to lock the mode in either Entry or Exit. To unlock, uncheck Lock Mode from the menu items.

9.2.2.Muster Mode #

The Muster Mode allows the Reader’s operator to scan employees in mustering emergency situation. Scanning an employee under the Muster Mode will populate the Muster tab on the server.

 

From the Muster Mode there are several options available to the operator.

 

Search bar: Operator is able to manually search users with last name, first name or badge #.

 

Muster Mode window displays the following:

  • Select Scanned/Missing Users: Allows the user to display a list of Scanned or Missing users by selecting from the dropdown list.
  • Scanned: Displays the total status of the Scanned and Missing users.
  • Zone: Displays the Zone(s) included in the muster.

9.2.2.1.Muster Menu Options #

The Muster Menu Options can be found by selecting Menu on the Muster screen. The options are: Switch Modes, Settings, Update from Server, Exit

 

For more information on the Muster Menu Options please see Main Menu, and locate the menu option of interest. The only exception is for Set Muster Zone which is only available when operating in the Muster Mode and the description of that screen is found below.

9.2.2.2.Set Muster Point #

The Muster Point option will display a list of all zones. This option allows the operator to change the zone to the appropriate one for the muster activity. Simply select the box of the appropriate zone from the list.

9.2.3.Verification Mode #

The Verification Mode allows the operator to verify if an employee has proper access to the zone that they are trying to enter. To select a zone, go to Menu> Set Zone> tap to select zone.

 

There are two main ways to Verify users:

  • Scan a Badge: Scan a user’s badge until it beeps, the screen should display the Verification Authorization message, name and image of the scanned employee. Those displayed options vary depending upon the Reader Profile Settings.
  • Manual Entry: Manually enter the badge number; see the Search icon for more information.

9.2.3.1.Verification Menu Options #

The Verification Menu Options can be found by selecting Menu on the Verification screen. These are: Switch Modes, Set Zone, Update from Server, Setup, and Quit.

For more information on the Verification Menu Options please see Main Menu, and locate the menu options of interest. The only exception is for Set Zone which is only available when operating in the Verification Mode and the description of that screen is found below.

9.2.3.2.Set Zone #

The Set Zone menu option will display a list of all zones. This option allows the operator to change the zone to the appropriate one for the application, simply select from the list.

9.2.4.Certificates Mode #

The Certificates Mode is currently not available on XPID.

9.2.4.1.Add Certificate #

The Add Certificate feature is currently not available on XPID.

9.2.4.2.Verify Certificate #

The Verify Certificate feature is currently not available on XPID.

9.2.4.3.Certificates Menu Options #

The Certificates Menu Options feature is currently not available on XPID.

9.2.4.4.Update Lists #

The Update Lists feature is currently not available on XPID.

9.2.5.Freedom Mode #

The Freedom Mode allows the Reader’s operator to communicate with an XPressFreedom Board. From the Freedom Mode there are several options available to the operator.

9.2.5.1.Freedom Menu Options #

The Freedom Menu Options feature is currently not available on XPID.

9.3.1.Switch Modes #

Depending on the Readers Profile settings, different mode options will be available to the operator. These include: Entry/Exit, Verification, Muster, Enroll, Events, Freedom

9.3.2.Manual Entry #

Selecting the Search icon will display the Manual Entry screen. This option allows the operator to search for users by supplying user information:

  • Last Name
  • First Name and/or
  • Badge Number

This screen will list all users who fulfill the search criteria. The operator needs only highlight the correct user from the list and selected the SUBMIT button. The user will now be counted as scanned in the activity.

9.3.3.Occupancy #

Displays the View Occupancy page, this page lists the zones with their current occupancies. This option is available only when operator is in Entry/Exit, Muster or Verification mode.

Below are a few of the options and their effects:

  • Search bar: Allows for filtering by zone name.
  • View Occupants: Selecting a zone brings up a list of all users in that zone.
  • Return/back: Returns the operator to the previous mode.

9.3.4.Activity Log #

Displays a list of queued activities, these activities have not been sent to the Server because of slow connection or non-connectivity issues.

9.3.5.Update from Server #

Selecting the Update from Server menu option is comparable to selecting the “Update Lists” from Settings, which updates the local database with the latest data from the Server.

9.3.6.Toggle Keyboard #

This enables the handheld operator to toggle the handheld keyboard.

9.3.7.Settings #

Displays the Setup page which allows the operator to specify the Server connection info and define the environment for the Reader’s operations.

9.3.7.1.Server #

Displays the:
IP – sets the IP address of the Server that the Reader connects.
Port – sets the operating system port that the Server is listening on for Reader communications.
Update Lists– Pressing this button prompts the user and gives the option to clear all data from the local database and download the entire database from the Server, or to just update the local database with the latest data from the Server.
Reader – choose which Reader this handheld is being designated as.

9.3.7.2.Settings #

Displays the reader settings, the operator is able to view the handhelds settings but does not have access to modify them. Operators must edit Reader Settings from the server by navigating to Tools→ Settings→ Reader Profiles.

9.3.7.3.Logout #

When applicable, logs the current operator out of the handheld, and brings the Reader back to the login prompt.

9.3.7.4.Quit #

Selecting this menu option will exit the XPressEntry program.

9.4.XPressEntry XPID Handheld Setup #

This is a quick guide for setting up your XPressEntry XPID handheld devices. Below are the steps to set up the handhelds from the XPressEntry Server.

 

On XPressEntry Server:

  1. Determine Server IP Address: The first step in setting up your XPressEntry Handheld is finding the IP address of the Server computer.
    • For this document, we will use a server IP address of 192.168.1.243

    How to find IP:

    • Open Command Prompt by searching ‘cmd’ from Start menu.
    • Type in the following on the command line – ipconfig
    • Identify the IP address

  2.  

  3. Server Port: The TCPIP port the Server will listen for communications on has a default value of 30000. If you specify another port in the XPressEntry Settings page (From Tools→ Settings, it is recommended to pick one that is above 2000 and does not conflict with another program running on your machine.
    For the purposes of this document, we will use the default server port: 30000.
  4. On the XPressEntry Handheld

  5. Network Setup
  6. Wireless Network Setup

    • Power on the reader and then select the Apps icon or icon located on the bottom middle of the Home screen. Tap Setting → Wifi
    • Select one of the existing networks and enter its password or select Add network to add a network that does not show on the list
  7. IP Address: Set Static or DHCP IP Address for the XPressEntry Handheld.
    • IP Address Options:
      • DHCP IP Address: Select this if the IP address will be automatically assigned for the reader.
      • Static IP Address: Select this if the handheld is to have a static IP. This will require an IP Address, Subnet mask and Gateway assigned by your company’s IT department.
  8. XPressEntry Handheld Application: Locate the XPressEntry application from the directory and add shortcuts.

    • In the “XPressEntryHandheld” directory created in step 7, scroll to the file XPressEntryHandheld.exe.
    • Hold the stylus down on the file and select copy when the menu appears.
    • Exit Windows Explorer.
    • On the desktop hold down the stylus and select Paste Shortcut to create a desktop shortcut for XPressEntry.
    • Optional – to make XPressEntry run on Handheld Startup: Navigate to the startup directory and repeat step d. above to paste the shortcut
  9. Settings Page: When the user opens the XPressEntry application for the first time, the settings page will appear. If the settings page does not appear you can navigate to it through Menu.
    • Enter the Server information from Step 1 into the IP and Port fields. In our example, we used:
      • IP: 192.168.1.194
      • Port: 30000
    • Click “Update from Server”.
      • This will verify that the server can be correctly reached and will update the XPressEntry Handheld database to the version on the Server.
      • If this fails, there are a few items that could cause issues which should be checked.
        • Verify XPressEntry Server is running.
        • Ensure that XPressEntry Server and Handhelds are on the same network.
        • Verify that the Windows Firewall on the machine that XPressEntry Server is running is allowing communication for XPressEntry through our designated port (30000).
      • When lists have been updated, Select Back.
        • This will restart the XPressEntry Handheld application.
      • If the XPressEntry handheld setup has been successful, the start page determined under “Reader Profiles” in the XPressEntry Server program will appear when the program restarts.

10.Glossary #

Activity – An action involving a particular user or Reader
 
Administrator – A type of XPressEntry user who has total access over how XPressEntry operates. Administrators can create and edit information as well as change settings. Some features of XPressEntry can only be performed by someone logged in as an administrator. Other features can be performed by both operators and administrators. Administrators are required to have a login ID and password.
 
Badge – The generic term for a piece of employee identification. It has the employee’s name, company, and badge number, and sometimes other information, such as an employee photo. The badge # may be encoded with a bar code, or be digitally stored on a proximity/smart card.
 
Badge number – A unique number assigned to an employee as a means of identification in XPressEntry. It can match a company’s existing employee identification scheme, such as use for access control proximity cards. It contains only numerical digits. Badge numbers cannot overlap with stock numbers. This may also be referred to as an employee number.
 
Entrant – A type of XPressEntry user whose entry and exit activities will be tracked into and out of zones. They can be an employee of the company where XPressEntry is used, or a contractor or subcontractor. Entrants need a badge #, which can be part of their ID badge.
 
Employee Number – Another term for badge number.
 
Field – A single category in a database (i.e. Last name or badge number). Each record is made up of multiple fields describing this record. When a database is displayed in a table format, the fields are arranged in columns.
 
Operator – The type of XPressEntry user whose job it is to run the XPressEntry server, monitor occupancies, activities, and error conditions. While an administrator has access to all of XPressEntry’s functions, an operator has access to the most commonly used functions of XPressEntry, essential to viewing the current operational status.
 
Record – A single entry in the database corresponding to one user, door, Reader, etc.
A record is made up of several fields. A user record will contain information such as a badge number, first name, middle initial, last name and company. When a database is displayed in a table format, records are arranged in rows.
 
User – A person who is working with the XPressEntry system.

11.Technical Support #

If you need assistance with XPressEntry, Telaeris provides several ways for customers around the world to receive technical support. Telaeris also welcomes input on improving XPressEntry – if there is a function that would add value to your company’s mobile access control system, Telaeris can incorporate those features into the next version of the application. Telaeris can also provide customized features just for your company, including custom report formats.

 
On the Internet
Visit our website at www.telaeris.com for answers to frequently asked questions about XPressEntry, upgrades, tips and techniques, and information about other Telaeris products.
 
E-mail
Send an e-mail to our technical support department at support@telaeris.com.
 
Fax
Send a fax to our technical support department at (858) 627-9702.
 
Telephone
Call our technical support department at (858) 627-9700. Technical Support hours are Monday through Friday from 9:00 AM to 5:00 PM, Pacific Time.
 
Before contacting us
Before contacting our technical support department, please make sure that your hardware meets the minimum system requirements and all your hardware and peripherals are properly connected and set up according to their manufacturer’s instructions. Please have the following information ready:

  • Product version (find this by selecting “About” from the Options menu).
  • Operating system and version
  • Description of hardware configuration
  • Exact error message, if any
  • Steps to duplicate the problem
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