Support

 


 

Philosophy

Telaeris prides itself on the quality of its support services offered to its customers. Our products and services are designed to help our customers do their jobs faster and better, and so making sure that our users are satisfied is a top goal for Telaeris. If there is any way in which we can help your experience with our product, please do not hesitate to contact us.

Contact us at sales@telaeris.com or call us at (858) 627-9700.
Support hours are Monday - Friday, 9 AM to 5 PM (Pacific).

Customer Support

Need help in selecting which Telaeris products or services are right for you?
Want to order additional hardware peripherals for your XPressTools workstation?
Need to return merchandise?

Technical Support

Problems using our software or hardware? Telaeris offers email and phone support to all customers. Onsite and off-hours technical support services may also be purchased.

User Training

While our applications are easy-to-use, get the most out of them by bringing a Telaeris team member to your location to train both beginning and advanced users. Contact us to develop and schedule a training program that fits your needs.

Custom Solutions

Have a specific application that would improve your business productivity and profitability?
Want a report template custom tailored to your company's needs?
Need a specific feature that is currently not found in our software?
Need to move data from a different application to a Telaeris solution?

Our development team is ready to create custom solutions based on your needs.
Call us at (858) 627-9700